JB Jewelry Frequently Asked Questions

What To Expect

WHAT IS THE CZ or CUBIC ZIRCONIUM?

Cubic Zirconium, or Cubic Zirconia as it’s also called, is a mineral often used in place of real diamonds. It’s made to look and feel like the real thing, is significantly cheaper, and can be molded into the famous diamond shapes such as emerald cut, princess cut, and asscher cut. One of the advantages of having a CZ stone is that cubic zirconium can be made into any color, unlike diamonds. Another great advantage is that cubic zirconium stones truly do look like the real thing. Even the wealthiest people wear cubic zirconium stones because it’s a great way to keep up with the trends.

DO YOU MAKE CUSTOM ORDERS?  

YES! We can customize bracelets, necklaces, and other jewelry. Contact us with your item and we will let you know if we can custom it for you.

HOW DO I FIND MY RING SIZE?

Having trouble figuring out your ring size? Head on over to our Ring Size Chart.

WHAT IS THE DIFFERENCE BETWEEN STAINLESS STEEL GOLD AND GOLD PLATED?

Payments & Returns

How can I pay for my order?

We accept All major Credit and Debit Cards:

  • Visa
  • Mastercard
  • Discover
  • Amex
  • PayPal

How do I get a refund?

Once your order has been approved and processed, we will process a refund to the original card used.

Time for refund depend on the bank, however refunds can be expected between 2-7 business days.

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